Patient Intake Representative
Core
Front-desk representative responsible for scheduling appointments, greeting patients, managing registration, verifying insurance, and collecting payments.
Role type
Patient Intake Representative
Builds
Patient check-in workflows and specimen preparation support
Domain
Healthcare diagnostics / Laboratory services
Deliverable
product features
Required skills
Appointment scheduling, patient registration, insurance verification, data entry, payment collection, specimen preparation, office management
Preferred skills
Patient-facing healthcare experience
Technologies
MS Office
Responsibilities
Schedule patient appointments, greet patients, assist with registration, enter patient demographics and billing data, verify insurance coverage, collect payments, prepare specimens for testing, confirm test orders with physician offices, monitor patient wait times, manage office supplies, open/close office
Seniority
Entry-level, individual contributor