Analyst, Consumer Care Global Social Media
Core
Analyst supporting systems and processes for global social media management, privacy initiatives, and digital communication channels for Kenvue's consumer care brands.
Role type
Analyst, Global Social Media Support
Builds
Social media management systems, privacy compliance workflows, and digital communication channels
Domain
Consumer Care / Social Media Operations / Privacy Compliance
Deliverable
product features
Required skills
social media management tools, system support, process optimization, change management, documentation, SaaS deployment, incident troubleshooting, access management, stakeholder coordination
Preferred skills
Sprinklr, OneTrust, Copilot
Technologies
Sprinklr, OneTrust, Copilot
Responsibilities
Coordinate day-to-day system support for social media activities; partner with stakeholders to scope and deliver social and privacy initiatives; oversee change management for system updates; pursue continuous process optimization; author documentation for systems and processes; support SaaS release and solution deployment activities; manage optimization of social account access, authentication, recovery, and shared mailboxes; support non-conformance investigations and corrective actions.
Seniority
Mid-level, hands-on IC