Sales Operation Manager
Core
Manage end-to-end invoicing, accounts receivable, customer claims, returns, and operational reporting to optimize cash flow and ensure compliance.
Role type
Sales Operations Manager
Builds
Efficient sales operations processes and accurate financial documentation
Domain
Consumer Healthcare / FMCG
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Order-to-Cash (O2C) workflow management, accounts receivable collection, customer claims processing, operational KPI monitoring, compliance adherence, process automation
Preferred skills
SAP proficiency, Microsoft Excel expertise, business acumen, continuous improvement mindset
Responsibilities
Manage end-to-end invoicing processes, drive accounts receivable collection activities, handle customer claims and returns, coordinate with Sales/Finance/Logistics teams, monitor operational KPIs and prepare reports, ensure compliance with policies and audit requirements, establish and review OKRs for contingent workers, identify opportunities for process improvement
Seniority
Mid-level, hands-on IC
