IT Engineer, Workplace Technology and AV
Core
Provide L2/L3 IT support and manage enterprise AV infrastructure including Zoom Rooms, video walls, and hybrid meeting systems.
Role type
Senior IT Engineer (Workplace Technology and AV)
Builds
Reliable on-site IT operations and seamless hybrid meeting experiences for enterprise users.
Domain
Enterprise IT Operations / Audio-Visual Technology
Required skills
Windows endpoint administration, macOS support, Zoom Rooms administration, AV hardware troubleshooting, networking fundamentals, ITSM tool management, hardware asset lifecycle management
Preferred skills
JAMF administration, Zoom Phone administration, endpoint security compliance tools
Technologies
Windows, macOS, Zoom Rooms, Intune, JAMF, ServiceNow, Neat, Logitech, Poly
Responsibilities
Provide L2/L3 deskside and remote support for Windows and macOS devices; Manage end-to-end IT onboarding and hardware asset lifecycle; Operate and maintain Zoom Rooms, video conferencing systems, and hybrid meeting infrastructure; Perform preventive maintenance and AV incident response; Coordinate IT procurement for accessories and peripherals.
Seniority
Mid-Senior, hands-on IC
