Technical Training Lead Analyst - Curascript - Hybrid
Core
Design, coordinate, and execute technical training programs to elevate employee knowledge, performance, and compliance for operations and business systems.
Role type
Senior instructional design and training lead
Builds
Instructor-led and virtual training sessions, job aids, course outlines, quizzes, and facilitator guides
Domain
Healthcare operations and business systems
Required skills
Instructional design, facilitation, adult learning theory, project management, data analysis, curriculum mapping, stakeholder partnership
Preferred skills
SAP proficiency, CSD order to cash processes knowledge, experience in healthcare, call centers, or logistics
Technologies
Microsoft Office Suite, SharePoint, LMS platforms, SAP
Responsibilities
Create and deliver engaging training sessions for new hires and system updates; collect and analyze feedback to assess training impact; partner with SMEs to ensure content accuracy; lead training projects for new system rollouts; provide guidance to junior trainers and ensure consistent delivery across locations
Seniority
Mid-level, hands-on IC