Provider Relations Analyst UK - Cigna Healthcare
Core
Manage and develop strategic relationships with healthcare providers across the European network, serving as the primary contact for hospitals, clinics, and specialist facilities.
Role type
Provider Relations Analyst (Network Management)
Builds
Long-term partnerships with healthcare providers to improve engagement, service, and performance.
Domain
Healthcare / Insurance / Network Management
Deliverable
client delivery
Required skills
Account management, relationship management, healthcare operations, data analysis, root-cause analysis, corrective action planning, stakeholder management, commercial awareness
Preferred skills
Healthcare or insurance experience, claims experience, additional European language skills
Technologies
Microsoft Excel, PowerPoint
Responsibilities
Build trusted relationships with an assigned portfolio of providers and develop account plans; Lead provider business reviews covering operational performance and member experience; Analyse claims, utilisation, and complaints to identify performance gaps; Coordinate corrective actions and continuous improvement initiatives; Manage provider escalations and operational concerns; Support provider onboarding and adoption of Cigna processes.
Seniority
Mid-level, hands-on IC
