Telemarketing Executive
Core
Handles inbound customer queries regarding eligibility, plan benefits, and policy terms while executing outbound sales calls to generate revenue.
Role type
Telemarketing Executive (Inbound/Outbound)
Builds
Insurance sales conversions and customer support resolutions
Domain
Health Insurance
Deliverable
product features
Required skills
outbound sales, inbound customer support, regulatory compliance, Microsoft applications, keyboard proficiency
Preferred skills
health industry experience, advised sales process experience
Responsibilities
Respond to inbound customer enquiries relating to eligibility and policy terms; Generate sales through outbound calls to website leads; Achieve sales targets and productivity standards; Resolve customer issues and maintain accurate records.
Seniority
Entry-level, direct supervision
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