Telemarketing Executive
Core
Handles incoming customer queries and generates sales via outbound calls to achieve sales targets and ensure efficient sales processes.
Role type
Telemarketing Executive (Inbound/Outbound)
Builds
Insurance sales and customer service interactions
Domain
Health Insurance
Required skills
Telemarketing insurance sales (inbound/outbound), problem solving, regulatory awareness, Microsoft application skills, keyboard skills
Preferred skills
Health industry experience, advised sales process experience
Responsibilities
Respond to inbound customer enquiries regarding eligibility and policy terms, achieve sales targets, communicate with members, maintain accurate records, support team objectives, identify process improvements
Seniority
Entry-level / Junior