Education Operations, Specialist
Core
Operational support for the delivery and continuous improvement of Relativity's education and certification programs, managing logistics, LMS updates, and stakeholder communications.
Role type
Education Operations Specialist
Builds
Education and certification programs for legal data intelligence users
Domain
Legal technology / EdTech
Deliverable
product features
Required skills
LMS management, process improvement, stakeholder communication, contract execution, project tracking, AI tool usage
Preferred skills
Coaching, facilitation, needs analysis, sales enablement, strategic planning, training delivery
Technologies
Learning Management Systems (LMS), AI tools
Responsibilities
Support workspace creation, scheduling, and LMS updates; Review and manage flagged candidate attempts; Respond to customer inquiries; Execute training and certification contracts; Assist with program logistics and documentation; Support projects and process improvement initiatives; Track action items and project timelines; Communicate program updates to stakeholders
Seniority
Junior to Mid-level, hands-on IC
