Technology Adoption Specialist
Core
Design and deliver training programs, enablement materials, and change management support for emerging technologies like Microsoft 365 Copilot, Power Platform, and AI agents to drive adoption across a national network.
Role type
Technology Adoption Specialist (Training & Change Management)
Builds
Training programs, enablement guides, use cases, webinars, and adoption resources for Microsoft 365 and AI tools.
Domain
Professional Services / Enterprise Technology Enablement
Deliverable
product features
Required skills
Training program design, change management, stakeholder communication, facilitation, needs analysis, content creation, technology evaluation, trend monitoring.
Preferred skills
Microsoft Certified Trainer (MCT), familiarity with ADKAR/Prosci/Kotter frameworks.
Technologies
Microsoft 365, Copilot, Power Platform, Claude.
Responsibilities
Design and deliver engaging training programs; Develop and maintain enablement materials; Facilitate national webinars and Communities of Practice; Support adoption through change management; Evaluate and test new AI tools; Contribute to national AI strategy; Identify and recommend digital transformation tools; Partner with staff to align adoption with operational needs; Track user feedback and resolve issues; Monitor emerging workplace technology trends; Lead experimentation with AI workflows; Develop insights and playbooks.
Seniority
Mid-Senior, hands-on IC
