Enablement Lead, Knowledge Work
Core
Design and deliver high-impact enablement experiences and training programs to drive adoption of OpenAI products (ChatGPT Enterprise, Agents) across enterprise organizations.
Role type
Specialist post-sales enablement lead (knowledge work)
Builds
Structured training programs, adoption interventions, and reusable training assets for enterprise customers
Domain
Artificial Intelligence / Enterprise Software
Deliverable
product features
Required skills
Instructional design, customer advisory, workshop facilitation, product fluency in AI, stakeholder management, pattern recognition, business outcome mapping
Preferred skills
Experience with C-level and technical audiences, agile adaptation, cross-functional partnership
Technologies
ChatGPT Enterprise, Agents, OpenAI ecosystem
Responsibilities
Lead live workshops and enablement sessions for diverse audiences; Serve as SME for product areas and aggregate customer feedback; Drive customer activation and sustained usage; Partner with Sales and Solution Architects; Develop reusable playbooks and best practices.
Seniority
Mid-Senior, hands-on IC