Administration Manager
Core
Lead a team of Schedulers to ensure efficient delivery of high-quality administrative and scheduling services for clients in the ACT.
Role type
Senior IC operations administration manager
Builds
Scheduling services and work order management for facility maintenance clients
Domain
Facilities management / Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
team leadership, scheduling management, work order process management, stakeholder management, budget monitoring, data analysis, process improvement
Preferred skills
KPI-driven environment experience, hands-on leadership style
Responsibilities
Lead, mentor and support a team of Schedulers; Manage scheduling inboxes and work allocation; Coordinate and track delivery of annual planned and capital works programs; Monitor and manage project and client forecasts and budgets; Raise work orders and oversee end-to-end process; Track and report on work in progress; Analyse operational data and provide insights; Prepare and deliver monthly, quarterly and annual reports; Identify and implement process improvements in scheduling and work allocation
Seniority
Senior, hands-on IC
