Neighbourhood Administration Officer
Core
Coordinate neighbourhood teams, manage customer inquiries, and handle administrative operations for a community care provider.
Role type
Administrative and Scheduling Officer
Builds
Operational support for neighbourhood care teams and internal/external customer service
Domain
Community care and residential services
Deliverable
product features
Required skills
Rostering and scheduling, customer service, MS Office Suite, database applications, time management, documentation creation
Preferred skills
Experience in rostering/scheduling, confidence with digital devices
Technologies
Microsoft Office Suite, database applications
Responsibilities
Support and coordinate different teams within each neighbourhood; act as the first point of contact for internal and external customers; manage requests, concerns, and inquiries; roster and schedule support for the neighbourhood; create correspondence and documentation; organize appointments, diaries, travel, and meeting arrangements; monitor and distribute office supplies; ensure data integrity in financial and HR systems.
Seniority
Individual Contributor