VIP Account Manager
Core
Managing relationships with high-value players (VIP/PRIVIP) in Tier-1 GEOs to drive engagement, retention, and LTV through personalized communication and offers.
Role type
Senior VIP Account Manager
Builds
Personalized communication strategies and promotional offers for high-value players
Domain
iGaming / FinTech
Deliverable
client delivery
Required skills
VIP relationship management, retention & reactivation strategies, live chat support, personalized offer creation, cross-functional collaboration, customer feedback analysis, CRM proficiency, Tier-1 market knowledge, player data analytics, commercial thinking
Preferred skills
Experience in iGaming or FinTech, B2+ English, ability to work independently in dynamic environments