Werkstudent (m/w/d) B2C-/B2B-Support (kein remote)
On-site
Core
Support customer and merchant inquiries via phone and email, qualify users on digital sales processes, and assist with marketplace management.
Role type
Student support specialist
Builds
esyoil.com heating oil price comparison portal, pedali.de bicycle marketplace, blinkerbox.de fishing tackle marketplace
Domain
Energy retail / E-commerce marketplaces
Required skills
German (C1), PC proficiency, business acumen, communication, teamwork, self-management
Responsibilities
Answering customer and merchant calls and emails, training customers on digital sales workflows, training merchants on marketplace operations, participating in business process design
