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Customer Support Representative

Shanghai, China💼 Full-time🗓 2026-08-06 → 2026-09-25

Core

Friendly voice and problem-solving champion for valued customers, turning challenges into success stories.

Role type

Customer Support Representative

Builds

Customer experience and operational success metrics

Domain

Technology customer support

Deliverable

client delivery

Required skills

Japanese or Korean (written and verbal), Microsoft Excel (filters, formulas, pivot tables), ticketing systems, CRM platforms

Responsibilities

Respond to customer inquiries, document interactions, resolve data discrepancies, collaborate on complex issues, leverage data to address problems

Seniority

Entry-level to Junior

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