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Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

Boston, MA🌐 Remote💼 Full-time🗓 2026-09-16 → 2026-09-26

Core

Senior Technical Account Manager responsible for end-to-end customer adoption, driving QBRs/EBRs, and acting as an advocate for security teams using Anomali's Intelligence-Native Agentic SOC Platform.

Role type

Senior Technical Account Manager (Security/SIEM)

Builds

Customer adoption of security analytics and threat intelligence platforms

Domain

Cybersecurity, SIEM, Threat Intelligence, SecOps

Deliverable

client delivery

Required skills

SIEM expertise (Splunk, QRadar, Arcsight), SOAR, EDR/XDR, enterprise account management, senior stakeholder engagement (CISO/Director), technical troubleshooting, usage data analysis, ROI demonstration

Preferred skills

Networking concepts, OS proficiency, log telemetry analysis, Gainsight/Salesforce/JIRA usage, travel flexibility

Technologies

Anomali Platform, Splunk, QRadar, Arcsight, SOAR, EDR, XDR

Responsibilities

Own customer adoption lifecycle from onboarding to production maturity, lead QBRs/EBRs with executive stakeholders, identify expansion and renewal risks, resolve technical issues, manage customer expectations, build reference accounts, partner with internal engineering and product teams

Seniority

Senior, hands-on IC

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