Customer Service & Operational Analyst
No visa sponsorship
Core
Investigate customer queries, collect information, and solve issues for customers and businesses.
Role type
Customer Service & Operations Analyst
Builds
Customer and business experience through process improvement and transaction handling
Domain
Banking / Financial Services
Deliverable
dashboards & analysis
Required skills
Customer service, transaction investigation, process review, data collection, trend awareness, product knowledge, banking systems understanding, analysis, communication
Preferred skills
Coaching, feedback delivery