Legal Assistant
Core
Front-of-house Legal Assistant supporting client onboarding, reception, and administrative operations for a legal expenses insurance company and law firm.
Role type
Legal Assistant (Front-of-house / Operations)
Builds
Client onboarding workflows and case management file systems
Domain
Legal Services / Insurance
Deliverable
client delivery
Required skills
Client communication, case management systems, Microsoft Office, multi-tasking, phone/email/post handling
Preferred skills
Customer-facing experience (retail/call centre), legal process knowledge
Responsibilities
Answering incoming reception calls, contacting new clients for onboarding, opening and maintaining files on case management systems, handling client communications via phone/email/post, processing incoming and outgoing post
Seniority
Entry-level / Junior