Client Onboarding Administrator
Core
Front-of-house administrator responsible for onboarding new clients, gathering information, and opening/maintaining files in a case management system to ensure a seamless first experience with legal services.
Role type
Client Onboarding Administrator
Builds
New client files and onboarding workflows for legal departments
Domain
Legal services / Law firm operations
Deliverable
client delivery
Required skills
Client communication, case management system proficiency, Microsoft Office, multi-tasking, written and verbal communication
Preferred skills
Previous customer-facing experience (retail, call centre, hospitality), knowledge of legal processes