CareerPlan

Platform Engineering Manager Senior

Charlotte, NC, USFull-time2026-11-07 → 2026-11-09

Core

Senior leader shaping global technology operations organization, defining operating models, and driving automation/AI adoption for cloud and on-premise platforms.

Role type

Senior IC technology operations manager (strategy & leadership)

Builds

Highly available, secure, and efficient global technology services

Domain

Technology Operations / IT Service Management / Cloud Infrastructure

Required skills

Strategic thinking, Operating model design, IT Service Management (ITSM), Incident command, Budget management, Vendor management, Team leadership, Automation strategy

Preferred skills

Master's degree in IT/CS, Experience with AI-enabled operations, Global team leadership

Technologies

Cloud platforms, On-premise platforms, ITSM tools, Telemetry systems

Responsibilities

Define and evolve operational strategy for foundational technology services, Translate enterprise strategy into operating models and roadmaps, Lead and mentor a geographically distributed leadership team, Drive adoption of AI-enabled and automation-first practices, Ensure adherence to ITSM standards and processes, Manage operational and strategic investment budgets, Demonstrate leadership during high-severity incidents, Collaborate with Vendor Management for third-party relationships

Seniority

Senior, hands-on IC with strategic leadership