Paid Enforcement Specialist
Core
Review and process cases relating to advertising and platform policy compliance to determine appropriate enforcement outcomes.
Role type
Trust & Safety enforcement specialist
Builds
Safe and trustworthy online environment
Domain
Technology / Social Media / Advertising
Required skills
Case review, policy application, investigation, critical thinking, workflow management, stakeholder collaboration
Preferred skills
Experience in technology/social media/digital platforms, enforcement/compliance/investigations/fraud prevention/risk management
Technologies
Ticketing systems, case management systems
Responsibilities
Review and process advertising policy compliance cases within SLAs, Apply policy guidelines to escalated or queued cases, Investigate and evaluate information for enforcement outcomes, Maintain high accuracy in case reviews, Escalate complex cases, Collaborate with internal stakeholders on sensitive issues, Keep up to date with policy changes and workflow updates
Seniority
Mid-level, hands-on IC
