Senior Client Account Manager, Employee Benefits
Core
Manage and grow a portfolio of corporate Employee Benefits clients through strategic relationship management, benefits consulting, and business development.
Role type
Senior Client Account Manager (Employee Benefits)
Builds
Tailored employee benefits programmes and optimized insurance solutions for corporate clients
Domain
Insurance / Employee Benefits / Corporate Services
Deliverable
client delivery
Required skills
Strategic client relationship management, benefits consulting, business development, insurer negotiations, claims analysis, loss ratio analysis, benefits benchmarking, cost optimization, regulatory compliance
Preferred skills
Experience with HR and Finance stakeholders, tender management, cross-selling strategies
Technologies
Group insurance products, claims management systems
Responsibilities
Manage and strengthen relationships with corporate clients including HR, Finance and senior management; Lead end-to-end renewal process including strategic planning and insurer negotiations; Analyse claims experience, utilisation trends, loss ratios and premium movements; Advise clients on benefits programme design and cost optimisation; Prepare and present renewal proposals and strategic recommendations; Oversee complex servicing and claims escalations; Support business development initiatives including prospect meetings and tenders
Seniority
Senior, hands-on IC