National Client Manager, Home Office
Core
Maintain consultative relationships with complex group, variable benefit, and integrated customers (2,000+ lives) to drive growth, retention, and profitability.
Role type
Senior Account Manager (Employee Benefits)
Builds
Customized service strategies and business plans for assigned client blocks
Domain
Employee Benefits / Insurance
Deliverable
client delivery
Required skills
consultative relationship management, strategic planning, risk and H&P analysis, benefit enrollment strategy, client consultation, growth management, project facilitation
Preferred skills
segment/specialty knowledge, presale expertise, training capabilities
Technologies
client reporting and analysis tools
Responsibilities
Develop and implement customized service strategies for assigned cases, lead resource coordination to meet client needs, execute renewal conditioning and planning, drive comprehensive employee marketing of benefits, serve as a consultant to identify and recommend solutions, attend site visits and conduct face-to-face meetings with customers.
Seniority
Senior, hands-on IC