Strategy & Operations Lead (m/w/d)
Core
Lead operational excellence and scalable growth for YouLend's European SME financing operations, driving conversion optimization and process innovation.
Role type
Senior Strategy & Operations Lead
Builds
Scalable operational processes and data-driven growth initiatives for embedded financing
Domain
FinTech / Embedded Finance / SME Lending
Required skills
Operational excellence, conversion optimization, A/B testing, process design, data analysis (SQL/Excel), stakeholder influence, change management, cross-functional collaboration, strategic planning, automation
Preferred skills
German language, AI integration, risk-speed balance, zero-to-one product launch
Technologies
SQL, Excel, AI decisioning engines
Responsibilities
Drive operational excellence across European operations; pilot initiatives and run A/B experiments for conversion optimization; define and track core operational KPIs; identify automation and tooling opportunities; collaborate with Product, Credit, Risk, Compliance, Tech, and Production teams to develop processes; act as a change leader implementing improvements; help launch new products, partners, and markets; provide operational support and sparring to HoDs and Team Leaders
Seniority
Senior, hands-on IC with team management