Collections Specialist - Field Based
Citizens or permanent residents only
Core
Field-based collections specialist meeting customers face-to-face to negotiate repayment arrangements and achieve positive financial outcomes.
Role type
Field-based collections specialist
Builds
Sustainable repayment arrangements for customers
Domain
Financial services / Debt recovery
Deliverable
client delivery
Required skills
Negotiation, problem-solving, communication, time management, mobile technology proficiency, travel management
Responsibilities
Meeting customers in person, conducting follow-up phone discussions, negotiating repayment arrangements, monitoring payment arrangements, maintaining accurate records, managing travel schedule