(Senior) Consultant - Business Analysis
Core
Senior consultant specializing in business analysis and conversational AI solutions for insurance companies, focusing on voicebot development and process optimization.
Role type
Senior IC business analyst / consultant (conversational AI)
Builds
Voicebot dialogues, automated customer interactions, and AI-driven process solutions for insurance clients
Domain
Insurance industry + Conversational AI / Voicebot technology
Deliverable
production ML models
Required skills
Business analysis, Requirements engineering, Voicebot & Conversational AI design, AI Agents & LLMs integration, Process analysis & optimization, Stakeholder management
Preferred skills
Agile project management, Insurance domain expertise, Analytical & conceptual thinking
Technologies
AI Agents, Large Language Models (LLMs), Voicebot platforms
Responsibilities
Analyze and structure technical and functional requirements for insurance clients, Design and optimize intelligent voicebot dialogues, Identify and integrate innovative AI use cases, Analyze existing processes to identify automation potential, Act as interface between business units, IT, and product owners
Seniority
Senior, hands-on IC