Product Manager
Core
Own a module of the end-to-end commercial insurance business (customer experience, operator workflows, AI agents) to encode human judgment into compute.
Role type
Senior IC Product Manager (AI-native insurance)
Builds
Production AI agents, probabilistic systems, and cross-modal customer experiences for commercial insurance
Domain
Commercial insurance + AI/ML systems
Deliverable
production ML models | product features
Required skills
End-to-end product ownership, KPI definition and instrumentation, encoding domain nuance into rules/prompts/agents, building eval regimes for probabilistic systems, data flywheel construction, cross-modal experience design, rapid prototyping with AI tools, hyper-prioritization
Preferred skills
AI/ML products, voice AI, agent frameworks, workflow automation, eval/prompt/context engineering, insurance/fintech experience, startup experience
Technologies
Claude Code, Cursor, Lovable, LLMs, agents, data pipelines
Responsibilities
Set and move KPIs (conversion, handle time, accuracy, autonomous-resolution rate), translate customer nuances into system rules and prompts, design and run eval regimes for probabilistic systems, build golden datasets for models, decide on modality handoffs (web/voice/human), sit with operators to find broken processes, talk to customers daily, prototype with AI tools, prioritize the top 3 asks that move metrics
Seniority
Early-career to Senior, hands-on IC