VP, Command Centre Operations Lead, Group Infrastructure & Platform Services
Core
Lead the Enterprise Command Centre function to ensure 24x7 operational stability, service availability, and performance for mission-critical technology services.
Role type
VP, Command Centre Operations Lead
Builds
Enterprise workload automation, batch operations, and observability frameworks for global technology services
Domain
Banking / IT Operations
Required skills
Operational resilience, major incident management, disaster recovery, enterprise workload automation, observability, service reliability, ITIL governance, stakeholder management, budget management, team leadership
Preferred skills
Mainframe z/OS, AS400, UNIX, Windows, Open-Source platforms, BMC Control-M, IBM Tivoli Workload Scheduler, CA Workload Automation, ServiceNow, Splunk, JIRA
Technologies
BMC Control-M, IBM Tivoli Workload Scheduler, CA Workload Automation, ServiceNow, BMC Remedy, Splunk, JIRA, Confluence, MS Project, IBM Mainframe z/OS, AS400, UNIX, Windows
Responsibilities
Lead the Enterprise Command Centre function ensuring 24x7 operational stability; Provide strategic oversight of enterprise workload automation and batch operations; Drive adoption of observability, monitoring, and automation practices; Govern ITIL-based service management processes; Lead Operational Resilience, Disaster Recovery, and Business Continuity preparedness; Define and execute the Command Centre strategy, roadmap, and transformation initiatives.
Seniority
VP, strategic leadership & global team management