AVP, Change and Adoption Specialist, Innovation Group
Core
Design, execute, and monitor change interventions and adoption plans for technology and transformation initiatives across business and technology teams.
Role type
Senior Change and Adoption Specialist (IC)
Builds
Change execution plans, stakeholder maps, readiness trackers, adoption dashboards, and engagement materials.
Domain
Financial services / Technology transformation
Required skills
Stakeholder mapping, persona segmentation, change impact analysis, readiness tracking, adoption reporting, resistance management, communications planning, training coordination, manager enablement, analytical skills, documentation skills
Preferred skills
Prosci or ADKAR certification, experience with AI/GenAI/automation adoption, experience in regulated industries, agile delivery, design thinking, data analytics
Technologies
Prosci, ADKAR, Agile, Design Thinking
Responsibilities
Execute domain-level T&C plans aligned to delivery milestones; Conduct stakeholder mapping and change impact analysis; Drive readiness tracking and adoption reporting; Support change interventions and sponsor updates; Develop and maintain core change artefacts.
Seniority
Mid-Senior, hands-on IC
