Senior Customer Value Architect - Sydney
Core
Drive adoption, delivery, and growth for strategic enterprise utility clients by embedding with them to configure the digital twin platform and deliver complex projects.
Role type
Senior Customer Value Architect (Enterprise Account Lead)
Builds
Engineering-grade digital twins of electricity grids for utility asset owners
Domain
Energy / Utilities / Power Grids
Deliverable
production ML models
Required skills
Enterprise delivery leadership, technical depth with enterprise software platforms, commercial rigour for ROI frameworks, senior stakeholder presence, clear communication, ownership, background in technology consulting or utility/civil design
Preferred skills
Infrastructure or energy sector experience, engineering degree
Technologies
Neara platform (digital twins), enterprise software platforms
Responsibilities
Own account success (delivery, adoption, value, growth), lead end-to-end enterprise project delivery, configure platform to fit customer risk analysis workflows, lead organization-wide adoption and change management, define business cases and ROI metrics, act as trusted executive advisor, lead account strategy with Sales/Deployment, shape product roadmap based on field insights
