Deputy / Assistant Business Strategy Manager - (Contact Centre, CSM, System Management)
Core
Provide daily system support to business and operation teams, assist in maintaining system operations, and perform regular system-related checking/UAT to ensure smooth business operations.
Role type
Assistant Business Strategy Manager (System Management)
Builds
System operations and business process stability
Domain
Banking and financial services
Required skills
System operation support, UAT execution, project management, PC skills, MS Office applications
Preferred skills
Banking and financial institute experience, operational management experience, Chinese (Putonghua) and English proficiency
Responsibilities
Provide daily system support to business and operation team, Assist superior in raising and maintaining system operation, Perform regular system-related checking/UAT to ensure business and operation smooth, Handle ad hoc assignments and projects as assigned by supervisor