(Deputy) Customer Services Manager (Non-Bank FI)
Core
Support relationship managers and handle enquiries for Financial Institution clients regarding banking facilities and services.
Role type
Customer Services Manager (Non-Bank FI)
Builds
Banking facilities and services for Financial Institution clients
Domain
Financial Services / Banking
Deliverable
dashboards & analysis
Required skills
MS Office, Chinese word processing, document preparation, statistics, periodic reports, management presentation materials, enquiry handling
Preferred skills
Operation or administration support experience
Responsibilities
Liaise with internal parties, assist in preparing documents and reports, handle client enquiries, prepare management presentation materials
Seniority
Mid-level, independent contributor