Senior IT Support Engineer (m/f/x)
Core
Setup, configuration, and maintenance of hardware and local IT infrastructure while providing 1st and 2nd level support for colleagues.
Role type
Senior IT Support Engineer
Builds
Local infrastructure (MacOS, Windows, Cisco), centralized identification and authentication platforms
Domain
Fintech / IT Infrastructure
Deliverable
infrastructure
Required skills
hardware setup and maintenance, local infrastructure administration, account and access rights management, IT process development, identity and access management, endpoint management, technical documentation
Preferred skills
identity and access management solutions (Okta), endpoint management solutions (VMWare Workspace One)
Responsibilities
Setup and maintenance of laptops, printers, and conference room equipment; Administration of local infrastructure including MacOS, Windows, and Cisco devices; Management of accounts and access rights; Handling complex service requests for 1st and 2nd level support; Development of a centralized identification and authentication platform; Creation of technical documentation and reports
Seniority
Senior, hands-on IC