Account Manager
Core
Servicing accounts for clients within the renewals lifecycle process, including renewal administration, negotiation, and documentation.
Role type
Account Manager (Commercial/Corporate Insurance)
Builds
Client risk profiles and trust through insurance renewals and policy management
Domain
Insurance / Risk Management
Deliverable
client delivery
Required skills
renewal administration, negotiation, broking, market awareness, client service, regulatory compliance, documentation preparation, risk presentation, credit control, policy processing
Preferred skills
mentoring/coaching junior team members, team management, ACII/Dip CII/Cert CII qualification, knowledge of London Market/Lloyd's products, prioritization, target achievement, SLA management, due diligence, analytical skills, MS Office proficiency
Technologies
MS Office, PRISM system, Teams
Responsibilities
Assist in renewal process and gathering information, obtain renewal terms and identify alternative quotations, prepare documentation for renewals and mid-term adjustments, follow up on quotations and support Account Executives, prepare risk presentations and compare cover options, record client details accurately in the system, prepare renewal closings, assist in PRISM process, deal with insurer and client queries, confirm cover and process policies, deliver policy documentation, manage account enquiries and credit control
Seniority
Mid-level, individual contributor with potential for team support