IT Operations Specialist
Core
Providing technical support and maintenance for hardware, software, and network systems to ensure seamless operations in a financial services environment.
Role type
Senior IT Operations Specialist (Endpoint & Infrastructure)
Builds
Reliable technical solutions and support for end-users and IT infrastructure
Domain
Financial Services / IT Operations
Required skills
Mac and Windows endpoint administration, Jamf, Microsoft Intune, Identity and Access Management (IAM), Okta, Entra ID, Microsoft 365, L2/L3 end-user support, Endpoint security, Device management (MDM, patching, encryption), IT policy development
Preferred skills
Experience supporting users in financial services or fintech, exposure to executive-level stakeholders, global team support
Technologies
Jamf, Intune, Okta, Entra ID, Microsoft 365
Responsibilities
Provide technical support for hardware, software, and network systems; Monitor and maintain IT infrastructure; Identify and resolve system issues; Collaborate on system upgrades; Ensure data security and compliance; Document processes; Support end-users with troubleshooting; Assist in developing IT policies
Seniority
Senior, hands-on IC