FX Dealer Associate - Asia Desk
Core
Support client onboarding, trading operations, and account management for Mandarin-speaking clients in the FX market.
Role type
Trading Support Analyst (FX)
Builds
Client accounts and trade settlements
Domain
Financial Services / Foreign Exchange
Deliverable
client delivery
Required skills
Mandarin (fluent), English (fluent), client onboarding, KYC verification, trade settlement monitoring, payment tracking, regulatory compliance coordination, stakeholder management
Preferred skills
Experience dealing with senior-level internal and external stakeholders, process improvement initiatives
Technologies
MT103, client portals
Responsibilities
Manage client onboarding including document collection and KYC verification; Serve as main point of contact for existing clients handling portal queries and payment issues; Provide pre- and post-trade assistance to clients and Dealers; Track and resolve missing or delayed payments; Support account management activities for Strategists and Dealers; Conduct platform demonstrations and client training in Mandarin and English; Coordinate audit and compliance reviews; Ensure regulatory documentation is up to date.
