Sr. Support Manager, FundOps IT
Core
Deliver software changes from inception to production rollout and perform production support for equities middle/back office applications.
Role type
Senior Support Manager (FundOps IT)
Builds
Production-ready software changes and stable operational environments for investment banking systems
Domain
Investment Banking / Financial Services / Equities Trading
Required skills
Software lifecycle management, Production support, Incident/Change/Problem management, Automation, SQL, Linux, Scripting (Bash/Ksh/PowerShell), Java/Python, DevOps tools (Git/Jenkins/Docker/Kubernetes), Application knowledge management
Preferred skills
Equities trading workflow knowledge, Microsoft platforms (.NET/Windows Server/BizTalk), Chinese language proficiency
Technologies
Git, Bamboo, Jenkins, Docker, Kubernetes, Java, Python, Shell, PowerShell, SQL, Linux, Windows Server, .NET, MS SQL, BizTalk
Responsibilities
Manage end-to-end software delivery cycle, Perform production monitoring and incident resolution, Execute weekend releases and BCP testing, Manage service requests and change management, Document application knowledgebase and processes, Implement automation initiatives, Report on system health and capacity
Seniority
Senior, hands-on IC with management responsibilities