Implementations Manager - Clover/POS
Core
Coordinate the successful deployment, installation, and activation of Clover POS solutions for merchants across Australia.
Role type
Senior IC Implementation Manager (POS/Field Services)
Builds
Clover POS devices, applications, and integrated payment environments for merchants
Domain
Fintech / Payments / Hospitality SaaS
Required skills
implementation coordination, Clover device configuration, integration validation, UAT planning, stakeholder management, logistics coordination, issue resolution, process improvement
Preferred skills
payments industry experience, third-party vendor management, field services management
Technologies
Clover, POS devices, payment integrations, UAT tools
Responsibilities
Manage large-scale merchant implementations from onboarding to go-live; coordinate delivery schedules and installation appointments with logistics and field technicians; track implementation progress and manage risks/escalations; support training and deployment initiatives including menu builds; validate applications, integrations, and devices during UAT; maintain implementation reporting and deployment tracking.
Seniority
Senior, hands-on IC
