Anmelde-Agent (m/w/d) Wohnwirtschaft
Core
Managing appointment scheduling and registration for service orders with property management and tenants, acting as the primary communication hub for customers and support center for technicians.
Role type
Customer service and scheduling coordinator
Builds
Reliable service delivery for residential maintenance and management tasks
Domain
Property management and residential services
Required skills
Appointment scheduling, customer communication (phone/email), internal support coordination, B2B/B2C interaction, MS Office proficiency, structured organization, flexibility
Preferred skills
Logistics or dispatch experience, ticketing system familiarity
Responsibilities
Complete scheduling and registration of service orders, handling customer inquiries via phone/email/mail, supporting the internal technician hotline, managing schedule changes and cancellations, coordinating with internal departments
Seniority
Entry-level to Mid-level, individual contributor