Account Manager Sr - Palm Beach, FL
Core
Enterprise Account Manager responsible for quality delivery, maintenance support, and operational relationship management for assigned clients.
Role type
Senior Account Manager
Builds
Operational and technical relationships for client accounts
Domain
Fintech and payments
Deliverable
client delivery
Required skills
Client business understanding, operational relationship management, cross-functional collaboration, incident response, process improvement, compliance management
Preferred skills
Bachelor's degree, Project Management, enterprise problem prevention and resolution
Technologies
N/A
Responsibilities
Develop and manage operational and technical relationships through in-person visits and phone calls; Understand client environment to ensure full utilization of solutions; Provide reporting on accomplishments and in-process activities; Influence cross-functional initiatives including incident response and process improvement; Maintain compliance with system audits and client profile updates
Seniority
Senior, hands-on IC