Manager: Legal Practice Support
Core
Lead the Legal Practice Support (Secretarial) Department to ensure efficient workflows, appropriate assignment distribution, and high-quality attorney support for the firm's clients.
Role type
Manager, Legal Practice Support (Secretarial)
Builds
Administrative support operations for attorney staff
Domain
Legal Services / Corporate Law
Required skills
Strategic resource alignment, team supervision and mentoring, workflow optimization, policy formulation, budget management, performance appraisal, change management, technology adoption (AI/automation), document management
Preferred skills
Supervisory experience in legal secretarial departments, familiarity with document management applications (e.g., iManage), desktop publishing expertise
Technologies
Microsoft Office suite (Word, Excel, PowerPoint), iManage, AI tools, automation tools
Responsibilities
Oversee Legal Practice Support operations and align resources with evolving needs; Supervise, mentor, and train Legal Administrative Support Assistants; Develop and implement attorney assignment plans to maintain mandated ratios; Manage administrative and employee relations matters including disciplinary documentation; Prepare annual performance appraisals and recommend merit increases; Perform annual departmental operating and salary budgets; Participate in the recruiting process for departmental staff; Identify and implement opportunities to improve efficiency and service delivery.
Seniority
Manager, supervisory level