Temp - Information Technology Cross-Function Assistant Vice President
Core
Senior-level production support and application management for Compliance platforms ensuring high availability, robust controls, and effective incident management.
Role type
Senior IC Application Management / Production Support Lead
Builds
Compliance systems (Communication Surveillance, Trade Surveillance, Employee Conflicts of Interest) and associated regulatory platforms
Domain
Financial Services / Regulatory Compliance
Required skills
Incident management, Change management, Vendor relationship management, Audit response and control validation, Release management, Stakeholder engagement, Batch monitoring, Problem-solving
Preferred skills
Experience with Compliance/Regulatory applications, Knowledge of audit and risk obligations, Familiarity with ServiceNow/JIRA/Confluence, Understanding of financial products and markets
Technologies
AutoSys, Splunk, PowerShell, ServiceNow, JIRA, NICE Actimize, StarCompliance, Bloomberg
Responsibilities
Lead incident management and act as escalation point for high-priority issues, Oversee user support and timely resolution of requests, Ensure effective batch monitoring and operational oversight, Drive change management and coordinate with business/development/vendor teams, Manage vendor relationships and service performance, Own and deliver audit responses and remediation actions, Oversee release management across PROD/REL/QA/UAT environments
Seniority
Senior, hands-on IC with strategic oversight