Lead ServiceNow Developer
Core
Lead ServiceNow Developer designing, developing, and delivering enterprise ServiceNow solutions for CSM and ITSM modules in a banking environment.
Role type
Senior IC ServiceNow Platform Developer
Builds
Automated workflows, custom portals, REST integrations, and tailored platform elements for enterprise service management.
Domain
Financial Services / IT Service Management
Required skills
ServiceNow CSM, ServiceNow ITSM, JavaScript (client/server), AngularJS, Flow Designer, Workflow Editor, REST APIs, Advanced Work Assignment, Service Portal, ITIL practices
Preferred skills
ServiceNow CSA, ServiceNow CIS-ITSM, ServiceNow CIS-CSM, Banking domain experience
Technologies
ServiceNow, AngularJS, JavaScript, REST, Flow Designer, Workflow Editor, Service Portal, ITIL
Responsibilities
Design and develop ServiceNow solutions for CSM and ITSM; build automated workflows using Flow Designer and Workflow Editor; configure Business Rules, Script Includes, UI Actions, and Scheduled Jobs; develop front-end capabilities using AngularJS; create and manage REST-based integrations and Scripted REST APIs; configure Advanced Work Assignment including queues and assignment logic; develop and enhance ServiceNow portals and widgets; diagnose platform defects and improve performance; partner with stakeholders to clarify requirements and refine workflows.
Seniority
Senior, hands-on IC
