Project Manager (Insurance Ops Transformation)
Core
Lead transformation and process improvement initiatives across New Business, Claims Operations, and Policy Servicing to drive operational optimization.
Role type
Senior Project Manager (Insurance Operations Transformation)
Builds
Enhanced operational workflows and digital/AI-related transformation programs for insurance operations.
Domain
Insurance industry, operational transformation, process engineering
Required skills
Project management, insurance operations expertise, process mapping, workflow redesign, business transformation, Lean methodologies, stakeholder management, strategic planning
Preferred skills
Consulting background, transformation experience, digital and AI operational transformation knowledge
Technologies
Lean, continuous improvement methodologies
Responsibilities
Lead transformation initiatives across New Business, Claims, and Policy Servicing; Review, map, and re-engineer complex operational workflows; Drive operational optimization using Lean; Partner with business and project teams to ensure successful delivery of enhancement programs; Support digital and AI-related operational transformation initiatives.