CareerPlan

Operations Transformation (Insurance)

Hong Kong, Hong Kong, HKFull-time2026-05-21 → 2026-11-07

Core

Design and execute operations transformation strategy and roadmap for a life insurance firm, integrating AI initiatives to drive business growth and operational excellence.

Role type

Senior IC operations transformation lead (insurance)

Builds

AI-enabled capabilities, process automation, and advanced analytics solutions for life insurance operations

Domain

Insurance (Life) + AI/Operations

Deliverable

production ML models

Required skills

Operations transformation, process optimization, digital enablement, AI strategy, GenAI application, cross-functional program leadership

Preferred skills

Life insurance domain expertise, requirements gathering, solution design, UAT coordination

Technologies

GenAI, automation, advanced analytics

Responsibilities

Shape operations transformation agenda aligned to business growth; lead end-to-end delivery of priority initiatives from discovery to go-live; act as Life Operations AI lead to evaluate and implement AI initiatives; collaborate with stakeholders to launch AI-enabled capabilities.

Seniority

Senior, hands-on IC