CHESS User Relationships, Stakeholder Engagement Manager
Core
Manage ASX's relationships with customers, software providers, industry bodies, and governance participants to ensure stakeholder perspectives inform decision-making and communications are timely and transparent.
Role type
Senior stakeholder engagement manager
Builds
Stakeholder engagement strategies, governance forums, consultation activities, and readiness programs for the Securities & Payments market
Domain
Financial markets / Securities exchange operations
Deliverable
client delivery
Required skills
Stakeholder relationship management, executive engagement, strategic communication, risk identification, agenda and reporting coordination, change support
Preferred skills
Leading industry consultation forums, crisis communication management, change management expertise, post-trade market operations knowledge
Technologies
None stated
Responsibilities
Execute stakeholder engagement activities per approved strategies; manage day-to-day relationships with assigned stakeholders; act as primary contact and coordinate cross-team responses; identify and escalate stakeholder risks and feedback; coordinate participation in governance forums and working groups; prepare agendas, papers, and engagement reports; support industry readiness and adoption initiatives; draft and distribute communications; support coordination during operational incidents; contribute market intelligence to business objectives
Seniority
Senior, hands-on IC
