Senior Analyst/AVP, Operations Planning - Outsourcing Management and Expatriate Support - SMBC
Core
Coordinate outsourcing governance and expatriate benefits administration for a global bank.
Role type
Senior Analyst/AVP, Operations Planning
Builds
Outsourcing governance frameworks and expatriate benefits services
Domain
Banking operations and administrative services
Deliverable
dashboards & analysis
Required skills
Outsourcing governance, risk management, vendor management, SLA monitoring, expatriate benefits administration, housing management, onboarding/offboarding processes, reimbursement handling, process improvement, stakeholder liaison, audit support
Preferred skills
Knowledge of outsourcing governance, risk management, or vendor management
Technologies
Microsoft Office
Responsibilities
Coordinate outsourcing governance activities including due diligence, risk assessments, and periodic reviews; Monitor vendor performance and service level agreements; Maintain outsourcing inventory and management reports; Liaise with stakeholders and vendors on outsourcing matters; Support audits and regulatory requests; Improve operational efficiency in expatriate benefits administration; Manage housing, onboarding/offboarding, and reimbursement processes
Seniority
Senior, hands-on IC