Associate Director, CS Sales Conduct Assurance, Agency Distribution
Core
Oversee sales conduct assurance and governance for Corporate Solutions and Agency Distribution to ensure compliance with IA and MPFA regulations.
Role type
Senior Responsible Officer (Sales Conduct & Governance)
Builds
Effective sales controls, governance frameworks, and regulatory compliance for MPF and corporate insurance sales.
Domain
Insurance / Financial Services / Regulatory Compliance
Required skills
Regulatory compliance (IA/MPFA), Sales conduct governance, Risk management, Business planning, Team supervision, Strategic guideline setting, Cross-functional collaboration, Incident reporting, Training program development, Analytical problem solving
Preferred skills
Insurance or banking governance experience, Corporate business/group insurance/pension knowledge, Strategic priority setting, IIQE licenses (papers 1-4)
Technologies
PC skills
Responsibilities
Manage and supervise MPF licensed staff and agents regarding licensing, CPD, and fit-and-proper requirements; Lead development of controls to avoid aggressive selling; Manage business planning, risk management, and financial control of the sales team; Conduct periodic sales conduct assurance checks; Develop and arrange training on sales conduct requirements; Oversee MPF-related referral programs and campaigns; Prepare reports for senior management and regulators.
Seniority
Senior, hands-on IC with leadership responsibilities