End User Computing, Analyst
Core
Supporting, maintaining, and delivering all aspects of the End User Computing environment (physical and virtual) including platform stability, security, OS deployments, and automated process development.
Role type
End User Computing Analyst
Builds
Automated processes, deployment scripts, and streamlined daily operations for desktops, laptops, and mobile devices.
Domain
Financial services / IT Operations
Required skills
Microsoft technologies (Active Directory, SCCM, GPO, O365, Azure, Intune), macOS support, PowerShell scripting, networking protocols (TCP/IP, DNS, DHCP), device lifecycle management, financial application support (Bloomberg)
Preferred skills
Experience with Level 1/2 support teams, third-party vendor management, stakeholder engagement, continuous improvement mindset
Technologies
SCCM, UEM, O365, SharePoint, Power Automate, MS Teams Rooms, Azure, Intune, Bloomberg
Responsibilities
Troubleshoot hardware and software issues across Windows, macOS, and mobile platforms; Monitor and remediate non-compliant devices; Develop automated processes and deployment scripts; Manage full device lifecycle from provisioning to decommissioning; Ensure compliance with IT security policies and regulatory requirements
Seniority
Mid-level, hands-on IC