Sr. Enterprise Application Engineer
Core
Design, develop, and support enterprise ServiceNow solutions to improve business processes and operational efficiency for global businesses.
Role type
Senior IC ServiceNow Application Engineer
Builds
Scalable ServiceNow applications, workflows, integrations, and self-service portals
Domain
Enterprise IT Service Management (ITSM) and Shared Services
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow development, JavaScript, Glide APIs, Flow Designer, REST/SOAP integrations, ITSM modules, Service Portal, AI-powered ServiceNow capabilities
Preferred skills
ITOM/CSM/FSO modules, ITAM/SAM Pro/HAM Pro, Service Mapping, Microsoft Teams/Okta/Active Directory integration, Performance Analytics
Technologies
ServiceNow, Flow Designer, REST, SOAP, MID Servers, Service Portal, UI Builder, Now Assist, Virtual Agent
Responsibilities
Design and develop custom ServiceNow applications and workflows; Build and maintain integrations with third-party systems; Customize Service Portal and self-service experiences; Troubleshoot application defects and performance bottlenecks; Support platform upgrades, patching, and release management; Create technical design and support documentation.
Seniority
Senior, hands-on IC
